Privacy Policy

UR Management ("Company," "we," "us," or "our") operates the URARTIST platform ("Platform"). This Privacy Policy describes how we collect, use, store, and share your personal information when you use our Platform. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

Information you provide directly:

• Account information: email address, name, and password when you create an account
• Waitlist information: email address, phone number (optional), and city (optional)
• Purchase information: billing details processed through our payment provider
• Communications: messages you send us through support or feedback channels

Information collected automatically:

• Device and browser information: browser type, operating system, device type
• Usage data: pages visited, features used, timestamps, and interaction patterns
• IP address and approximate geographic location derived from IP
• Referral source: how you arrived at the Platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process purchases and deliver digital products
• Send transactional communications (order confirmations, download links)
• Send marketing communications (with your consent, and you can opt out at any time)
• Analyze usage patterns to improve user experience and Platform performance
• Detect, prevent, and address security issues and fraud
• Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers managed by our infrastructure provider, Supabase, which employs industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls.

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — Payment processing. Stripe processes your payment information directly and is PCI DSS compliant. We do not store your full credit card details. See Stripe's Privacy Policy.
• Supabase — Database and authentication infrastructure. See Supabase's Privacy Policy.
• Vercel — Platform hosting and analytics. See Vercel's Privacy Policy.

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use essential cookies required for the Platform to function properly, including session management and authentication. We may also use analytics cookies to understand how visitors interact with the Platform. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate personal data
• Erasure — Request deletion of your personal data
• Portability — Request a machine-readable copy of your data
• Restriction — Request restriction of processing in certain circumstances
• Objection — Object to processing based on legitimate interests
• Withdraw consent — Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at privacy@urartist.io. We will respond to your request within 30 days.

7. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

8. Children's Privacy

The Platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised policy.

10. Contact

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

UR Management
privacy@urartist.io